Domains

Domains live in the portal under Domains. Registering one gets you the registration itself, a DNS zone you edit here, and contact records that satisfy the registry's holder-verification rules.

Start here

Page	What it covers
Registering a domain	Contacts, the verification you must pass first, search, per-TLD rules, paid add-ons
Transfers	Bringing a domain in, moving one out, and transfers between two ITSH accounts
DNS records	The 26 record types, TTLs, templates, DynDNS, external nameservers
Renewal, cancellation and restore	Automatic renewal, price changes, failed payments, getting a lapsed domain back
Troubleshooting	Indexed by the message you are looking at

What you get

A registration is priced and renewed per year. The Contract Details panel on each domain shows the contract start, the next renewal date and the cancellation period that applies to it, and those are the dates to trust, not a count of days from the day you bought it.

By default a new domain uses the ITSH nameservers, which is what makes the DNS editor in the portal work. You can point the domain at your own nameservers instead, and then the editor stops being the place you manage records.

Contacts are separate from your account

A domain carries two contacts: an Owner (Owner-C) and an Administrator (Admin-C). They are records at the registry, not portal users, and they are managed under Domains → Contacts independently of who can log in.

The Owner-C is the legal holder. Registries treat a change of holder as a different, chargeable operation than editing an address, so the portal does not do it silently:

Changing the registrant for this domain incurs additional charges.
Please contact support.

A contact must be verified before it can register anything

Both the email address and the phone number on the Owner-C have to be confirmed before a registration goes through. This is the single most common reason a first registration stalls. See Registering a domain.

Letting someone else manage a domain

Delegated Access on the domain page grants another ITSH account rights on that one domain, without giving them anything else you own. Only the domain's owner sees the section.

You pick the rights individually, grouped as DNS, Email, Mailing Lists and Aliases, or start from one of the presets and adjust. Read and write are separate, so Read DNS without Manage DNS gives someone a view of the zone and no ability to change it.

An Expiry Date is optional. Leave it empty and the access does not lapse, which the form says out loud: Leave empty for unlimited access. For a contractor, set one.

Prices

The extension catalogue is refreshed once a day, so the price shown next to a search result is the current one. Registration, renewal and transfer are priced separately and a promotional first year does not carry into the renewal, which is why the search result shows both figures.

What's next

• Registering a domain if you are starting from nothing
• Transfers if the domain already exists somewhere else
• Gateway API if the domain is going to serve a Kubernetes workload